1.Orders received before noon IST (Indian Standard Time) is usually processed and shipped out the same business day.
2. Orders received after this time generally leave the next business day.
( Please note that our International delivery partner, FedEx and DHL does not deliver TeaOrb orders on Saturday or Sundays.)
3.To cancel your order you can email us, at firstname.lastname@example.org with your order details and we'll cancel it promptly.
4. Any additional customs clearance fees will have to be borne by the customer.
Please note that we do not accept cancellations once the orders have been dispatched from our fulfilment centre.
For international shipping, we work primarily with FedEx and DHL, to deliver our teas worldwide. Shipments through FedEx/DHL take up to 7-10 working days for delivery, depending on the service.
For shipping to destinations within India, we work with FedEx
For further information regarding shipping and cancellation policies, see our shipping FAQs. For more information and queries you can email us at email@example.com and we'll be happy to assist you with your order.